Boost Your Google Ranking With Great Reviews
Increased Visibility
Great reviews will skyrocket your Google ranking, making it easier for new customers to find you.
Drive More Traffic
Unlock the power of customer feedback to drive more traffic and sales to your business.
Listen to Why Reviews Matter for Your Business
Build Social Proof on Major Platforms
Google My Business
Build trust with potential customers by showcasing verified Google reviews on your Google My Business profile.
Trustpilot
Leverage Trustpilot's powerful platform to collect and display reviews from your customers, building credibility and driving conversions.
G2
Reach your target audience on G2, a leading platform for software and technology reviews, and demonstrate your company's value.
Capterra
Establish your business as a top choice for potential clients by collecting and showcasing Capterra reviews, building brand awareness and trust.
Automated Daily Review Requests
1
Save Time and Effort
Schedule automated review requests to be sent to your customers on a daily basis.
2
Increase Review Volume
Regular reminders boost the chances of customers leaving valuable feedback.
3
Targeted Requests
Customize the requests to target specific customer segments based on their purchase history or interaction with your product.
4
Streamlined Workflow
Automate the process of sending review requests, freeing up your team's time and resources.
Sync with Major Platforms
Seamless Integration
Easily integrate our review collection tool with leading business platforms like Stripe, HubSpot, and Zapier.
Manual Import
Effortlessly import existing customer data from spreadsheets or other sources into the platform for a comprehensive view.
Hosted Landing Page for Customer Feedback
Next Wave's hosted landing page allows customers to easily rate, review, and give feedback. It is a branded page that can be customized to match your website. The page offers customers a simple and intuitive interface to share their experiences.
This dedicated landing page streamlines the feedback process and increases review volume. This page is a critical part of your review collection strategy. It will also help to increase the number of reviews that you receive.
Capture Negative Feedback Privately
Prevent Public Damage
Protect your reputation by addressing negative feedback before it becomes public. Our system allows you to gather and analyze feedback privately, enabling you to respond proactively and effectively.
Analyze and Improve
Gain valuable insights into customer concerns by capturing private feedback. Use this data to improve your products, services, and overall customer experience.
Resolve Issues Proactively
Respond to negative feedback directly and address issues before they escalate. This fosters trust and strengthens your relationship with customers.
Real-Time Email and Slack Notifications
Stay on top of every review, good or bad. Receive instant email and Slack notifications whenever a new review is submitted.
Quickly respond to any urgent feedback and address issues before they escalate.
Customizable Review Request Templates
- Craft unique and engaging review request emails to fit your brand.
- Choose from pre-built templates or design your own from scratch.
- Customize the tone, content, and timing of your requests to maximize response rates.
- Personalize emails with customer data to create a more engaging experience.
- Track email performance and make adjustments for optimal results.
Detailed Analytics and Reporting
Get insights into your review performance with detailed analytics and reporting. Track key metrics, such as average star rating, review volume, and sentiment analysis.
Identify areas for improvement and optimize your review collection strategy.
50
Reviews
Analyze the distribution of reviews across different platforms.
90%
Sentiment
Understand the overall sentiment of your reviews.
20
Response Rate
Track your response rate and identify any gaps in your communication.
Seamless Integration with Your Website
Embed Reviews
Effortlessly embed your positive customer reviews directly onto your website, increasing trust and conversions.
Customizable Widgets
Choose from a variety of customizable widgets to display your reviews in the best way for your website's design.
API Access
Our API provides developers with full control over how reviews are displayed and interacted with.
Technical Support
Our expert support team can help you integrate reviews into your website seamlessly and resolve any technical issues.
Reputation Management and Monitoring
- Track your online reputation across multiple platforms
- Identify potential issues and negative reviews early
- Respond to feedback promptly and professionally
- Monitor brand mentions and sentiment analysis
- Measure the impact of your reputation management efforts
Easily Share Positive Reviews on Social Media
Promote your company’s success and build trust with potential customers. Share positive reviews on your social media platforms. Increase your brand’s visibility and reach. Spread the word about your excellent service.
Collect Feedback in Multiple Languages
Reach a Wider Audience
Expand your reach by gathering feedback from customers who speak different languages.
Improve Customer Satisfaction
Show your commitment to inclusivity by providing a seamless experience for all customers.
Responsive and Mobile-Friendly Design
1
Seamless Access
Our review platform adapts to any device, ensuring a smooth and intuitive experience for users on desktops, tablets, and smartphones.
2
Optimal Viewing
Content adjusts dynamically to fit different screen sizes, providing optimal readability and navigation regardless of device.
3
User-Friendly Interface
Navigation and interaction elements are designed with mobile users in mind, making it easy to browse, read, and leave reviews on the go.
Start Ranking Higher Today
Ready to boost your online reputation and attract more customers? Sign up for a free trial and experience the power of our review management platform.